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Change in HEAP eligibility guidelines affords more York County households access to heating assistance in 2019/20

YCCAC’s Energy Services program is now accepting applications for the 2019/20 HEAP (Home Energy Assistance Program) season.

The HEAP eligibility guidelines were changed this year, making fuel assistance accessible to more York County households. For example, last year (2018/19), HEAP eligibility for a household of 2 was 3 months’ income of $6,173; this year (2019/20) it is $8,700—a difference of $2,527, or 40 percent. For a household of 3, the 3 month income was $7,793; now it is $10,747, a difference of $2,954, or 37 percent. The HEAP eligibility guidelines can be found on the YCCAC website at www.yccac.org under Heat, Energy & Fuel.

New clients or York County residents who did not receive HEAP services last year may call to schedule a HEAP appointment; the number is (207) 459-2950. Face-to-face appointments are available, if preferred. These appointments will take place in YCCAC’s Sanford or Biddeford office. Also important to note is that renters who pay for their heat directly, or who pay for their heat through their rent, are eligible for HEAP benefits if they otherwise qualify. Also, if the client’s phone number or address has changed, they should call Fuel Assistance to correct that information.

The HEAP application process is easier than ever. A HEAP intake worker will call the client on the scheduled day and take the necessary information by phone. The phone call usually lasts about 15 minutes. A packet, including the HEAP application, will be mailed to the client for completion and a signature.  Also included in every packet is a “Reminder Form” listing the documentation the client will need to provide. The paperwork will then be returned to the Sanford or Biddeford Fuel Assistance office.

We look forward to providing you with the best service possible. If you have questions about HEAP or any other Energy Services need, please don’t hesitate to call us at (207) 459-2950.