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YCCAC’s Energy Services program gearing up for new season

As we approach summer’s midpoint, it’s time to start getting ready for the cold season just ahead.

YCCAC Fuel Assistance intake staff will begin scheduling LIHEAP application appointments on Monday, August 27th. The first to be contacted will be former LIHEAP clients who may be susceptible to hypothermia: aged 60 years or older, households with children age 2 and under, and clients with a doctor’s diagnosis. Appointment cards with the pre-booked phone appointment will be mailed to these LIHEAP clients. The clients are also welcome to call the Fuel Assistance office to schedule face-to-face appointments, if they prefer. These appointments will take place in YCCAC’s Sanford or Biddeford office. The phone number to call is (207) 459-2950.

New clients or York County residents who did not receive LIHEAP services last year may call to schedule a LIHEAP appointment.

The LIHEAP application process is fairly simple. A LIHEAP intake worker will call the client on the scheduled day and take the necessary information by phone. The phone call usually lasts about 15 minutes. A packet, including the LIHEAP application, will be mailed to the client for completion and signature.  Also included in every packet is a “Reminder Form” listing the documentation the client will need to provide.  The paperwork will then be returned to the Fuel Assistance office, either Sanford or Biddeford.

Clients who were eligible for LIHEAP benefits last year do not need to do anything now. They will receive by mail a card with their scheduled appointment soon after August 27. If they do not receive a card or phone call by September 7th, they should call the Fuel Assistance office at the number above. Also, if the client’s phone number or address has changed, they should call Fuel Assistance to correct that information.

Fuel Assistance intake staff will be at the YCCAC Sanford office (6 Spruce Street) Monday through Friday, 8:00 a.m. to 5:00 p.m., beginning August 27th. An intake worker will be at YCCAC’s Biddeford office (15 York St., Building 9) on Wednesdays beginning August 29th.

We look forward to providing you with the best service possible. If you have questions about LIHEAP or any other Energy Services issue, please don’t hesitate to call us at (207) 459-2950.